Request Help

Request Help

We would love to hear from you! Please fill out this form or call us
Call: 866-438-6932

Data Recovery Software Support

DTI Data Recovery software support is here to help with extended Support Hours, 7 days a week.

If you are not sure which product will best suit your needs call toll free 1-866-438-6932 or direct 1-727-345-9665.

Important Notice: Our software consists of a low level program and has an executable file which will run from a floppy. Other programs require a Setup and must be installed on a drive before they can be used. This is DANGEROUS. Do not install any programs on a drive where you have lost data. The program you install may over write the data that has been lost. Our technical team has decades of knowledge in data recovery. If you have a question or are not sure which program to purchase please contact us.

Return Policy

Returns are authorized by our technical staff. If our technicians determine that a return is appropriate then a RMA is issued. We do reserve the right to offer in house data recovery as an alternative to an RMA. Any request for a Return Merchandise Authorization must be made within 3 days from the time purchased. Returns will only be granted for technical problems. Please try the demo before purchasing to make sure the software will work with your situation. DTIData.com, Inc. reserves the right to refuse any RMA request, for any reason. Dtidata.com data recovery software is distributed electronically via download only. We do provide unsurpassed customer service. If our technical staff determines that an RMA is warranted then a refund will be issued.

Product Support Policy: All products receive 1 year of free unlimited live technical support.

PDF-iconHard Drive Recovery Whitepaper

Data Recovery Whitepaper