Running an online business can be a challenge if your company doesn’t have solid crm software. Customer Relationship Management Software can not only help you manage and improve lead conversion, but give your company invaluable business intelligence. Since we manage thousands of customers a day and even more quotes, we needed to find a solution that suited our unique business model. I thought I would share with you the company that gave us the best options for CRM.
On Demand CRM Software Lead Handling
CRM Software lets you try their lead management and CRM services before you buy. This is a huge advantage when searching for an easy to integrate CRM software solution. For those of you not familiar with CRM and what it can do for your business here is a link to WikiPedia’s CRM page.
When choosing business tools it is important to find the solution that not only best suites your needs but also your budget. Some of the best features of CRM Software are:
- Lead Management
- User Management and Authentication
- Sales Force Automation
- Website Integration and Internet Marketing
- Support and Consultation
They really have an edge over their competitors in both services and pricing. You will be able to seamlessly integrate their powerful tools into your sales force, and easily manage leads and gather important business intelligence. Another powerful aspect of CRM Software is the reporting features which are hands down the best in the business. You will be able to track:
- Campaign Performance
- Return on Investment (ROI)
- Return on Advertising Spent (ROAS)
- Gross Profit
- Net Profit
- Campaign Cost
- Revenue from Leads
- Revenue from E-commerce Sales
- Call Center Performance
- Real-time Reporting
- Activity Logging
- Duplicate Lead Removal
No other company that offers lead management and CRM software offers that type of reporting in their base package. CRM lead handling on demand software a shot. They have an extensive testimonials page of business success stories.