I have been doing technical support for DTI Data Recovery for 3+ years now and there has been one constant problem across those years.
Here is the scenario, a user will plug in an external hard drive and back off all of their important data to that drive in preparation of a format/reload of windows. They then reboot the machine and boot from their Windows cd. They begin by deleting the primary partition on the boot drive and then formatting with NTFS. They go through the entire windows load with out incident. Finally in windows they go to My Computer only to see that the external drive is no longer accessible. I have seen 2 different problems here one is that the drive still has a drive letter but it will throw the error “The drive is not formatted would you like to format it now?”. The second situation is that the drive has no drive letter at all and in Disk Management it will say the drive is unallocated or raw. My recommendation is that you never leave any drive, except the one you are installing windows too, connected to the machine while you are reloading Windows. Now on to how to fix this problem.
There is a couple of ways to fix the problem, the first one is to get Recover IT All Professional and allow the software to find your files. You can then mark them and move them off. The problem with this option is that it requires a lot of transferring of files, and you may miss some. The other way to do it would be to have DTI Data Recovery remote into your computer and repair the problem remotely. With a hex editor I can put the drive back to the way it was before this happened. This is a nice option and limits the down time to the user. There is no cost to the customer for me to come into the machine and take a look and see if I can recover the drive. If you have any questions about the software or remote service you can reach me at 727-345-9665 ext 236.
If you are restoring Windows because of a hard drive failure, you may need hard drive recovery. Don’t use Windows restore CD’s if your hard drive is clicking, or isn’t seen by the BIOS.
I don’t like this article because it doesn’t say anything valuable. It seems it is just advertising for your products. I like articles that teach me to do things on my own. Please tell me how I can find “How to” articles with good training info.
I don’t have any hard drive problems now. I’m just trying to learn.
There are various posts on the site about how to write a new partition using WINHex (which is not our product) or using the free partition repair. It is unfortunate but each situation is different and in order for me to help I posted the message about having me remote in to look around at the system areas of a drive. If you have a specific question about a problem you are having I will do my best to answer your question.
I had a problem when my computer downloaded Service Pack 3 for XP. I had forgotten that the free space on the “C” drive was very low. It was partitioned when I bought it from Best Buy …I think about 15G on C and the balance of the 80G drive was partitioned as a “D” drive. The SP 3 download was successfull but there wasn’t space to run so the overstuffed drive would only boot to the Microsoft Logo on the blue screen.
This is not a case of a bad hard drive but rather a poor location of the second partition for the “D” drive.
Can the partition be moved as the “D” drive has a lot of free space and is nearly empty?
I have a Western digital master hd and a seagate slave hd with my os of XP sp3. I decided to replace my master hd with another WD hard drive of higher capacity. I messed up with the jumper setting and the pc would not even start up. When I later realized that the correct jumper setting can be found on the hard drives itself, I was required too reformat and to re install my OS. I used to have C D and E drives. I still have those drives but it seems I lost my pics and videos on the D drive. The E drive remains intact.
Whenever Im trying to access the D drive, an error notice comes up saying that
“corrupted and unreadable data”
Can I used the demo version of REcover it all to recover my pics and videos on drive D?
Here’s a problem, My laptop Dell latitude d630, 120gb HD (40gb/80gb) was running slow. I followed dell steps for clearing PC and restoring original settings. I used FAST in win xp serv pack 3 to copy/backup all my files (not settings). I had a laic rugged drive 500gbusb plugged in a drive g. Fast inadvertently grabbed all the data files onvthat drive and created a 200gb backup folder of roughly 80 *.dat files that were roughly 1.9gb each. When I went to move the files back to a ‘new computer’- the reformatted Dell, FAST runs for about 5 hours and then says “the was an error in restoring your files please ensure you have enough disk space”. I have gone to the extreme of installing a 1.5 tb drive on a desktop computer and restoring to that. Same error. Since most of my data was mired anyway, I really need to do a selective restore from the FAST backup folder. Do you have a solution or do your products do this? In limbo in Miami………………..