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Hard Drive Heads

Data Recovery Case Study – Western Digital My Passport 2tb

Data Recovery Scenario: The client reported that while unplugging the drive from the USB port that resided on a shelf above the client’s desk the drive was dropped and fell approximately sixteen (16) inches. The client, realizing that this incident may have damaged the drive plugged the drive back in to see if the drive […]

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Seagate Data Loss

Data Loss – Logical vs Physical Data Recovery

As a data recovery company, the calls we receive are common situations in which a user has lost the ability to access their data. In most cases, the reason the user cannot access their data is because the hard drive or solid state drive has mechanically or physically failed.  Outside of RAID recovery, we typically […]

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Western Digital Data Recovery PC3000

Western Digital Data Recovery Using the PC-3000 Utility

One of the most common symptoms of a western digital hard drive head crash is the drive clicking a few times then spinning down. In most cases this is a sign that one or more of the read/write heads are failing.  To recover the data from this type of failure it is very helpful to […]

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