Malcolm and Dave were great - they recovered not only data from an old hard drive, but also from a NAS that had lost all its indexed information. Tremendous job and easy to work with - I'll be back if I need this kind of work again.
Extremely knowledgeable, professional, and timely. Their expertise and effectiveness of communicating is absolutely the best. 2 other companies said my job wasn't accomplishable, but DTI was able to recover my data and give me peace of mind. Thank you!!
Outstanding service!!! Great customer service and excellent job recovering data from a corrupt hard drive that hadn’t been powered in 7 years. Very quick and efficient. Appreciate Dave walking me through the process and keeping me informed of the status. Highly recommend!!!
DTI Data Recovery is the best! I went in with a crashed hard drive from our church's 15+ year old computer. Dave was able to retrieve all of the data and transfer it to an external drive for us. And he did it right away to save me a second trip from across the bay. Can't thank him enough!
Did a great job at a very reasonable price
They were able to perform gods work - took a damaged computer and recovered my MetaMask wallet. Still shocked they were able to recover. A+ 10/10. Great guys as well!
Saved me a bunch of headache with a big data recovery!! Awesome service!
They were able to recover a company drive after it corrupted during file transfer. We needed this drives information quickly and he was able to turn it around within a day and give it back to us. Thank you very much.
Super helpful in a sticky situation. Thanks for recovering my data!
Great service, was able to recover all data from my corrupted drive!
Best Data Recovery company in the area, saved invaluable video footage for me that I wouldn’t be able to recreate!
A+++ Dave and Malcom are amazing at what they do!! They are the real deal! My computer was down due to a faulty hard drive. These guys got us back up and running in no time when others couldn't. They went the extra mile to stay late at the office, speak directly with the dental software engineer and get the current backup so we would not lose any data. They are very knowledgable and I'm so happy to have found them. They really care about their trade and customers. Rare gem to find. Thank you gentlemen! We really appreciate you!! Thank you so much!!Sincerely,Dr. Bui
Our experience with DTI data recovery was absolutely first class. The specialists were very knowledgeable, they took the time to set expectations appropriately and their fees were reasonable. When it was time to collect our recovered data, the files were organized into fully recovered and damaged so we could quickly determine the extent of any data loss. They recovered almost all of our data which was amazing given the damage to the media. I can’t thank them enough for their service. I am certain that the recovery was complex and time consuming. One added bonus is that they keep the recovered data for 10 days (unless you ask them to delete it) in case something happens to the recovered media on your way home. You can’t ask for more than that.
Fantastic service I thought the video of my retirement ceremony was gone forever but these guys were able to save everything. Highly recommend!!!!
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I'm fortunate to live close enough to DTI that I could drop off my damaged drive and meet Malcolm and Dave. Not only are they both brilliant, but their personalities are very different from each other so they can relate to all types of people.Malcolm was super patient with all my questions and curiosities, and made me feel at ease about the recovery process. They turned a stressful and scary situation into a very pleasant experience.I highly recommend DTI, and though it's an expensive process, it cost less than what I was later quoted at Best Buy.And thank goodness they kept my data on file for a short time, because I wound up needing it again the next day.Note to self: When using a docking station and two external drives, use a power cable and correct driver. I damaged three drives before we figured that one out. Good luck! You're in safe hands.
Great experience! I would recommend them 100%. They recovered all the documents others couldn't. My mother and I are very happy with the end results. They put a lot of work and both gentlemen (Malcolm and Dave) are super professionals and understood the necessity of mom's to recover her SSD files.
VERY GREATFULL, we appreciate the wonderful service, they worked their magic on our 12 year old server raid drives, helped us recover from possible catastrophic loss of our patient data. if having hard drive issues raid or non raid call this company they will dedicate the time needed and try everything possible to recover. Thanks again!
Dave is amazing! I thought I was going to lose everything and he was able to recover everything. Thank you so much.
Saved our data, highest recommendation!! A+
Dave and Malcom went above and beyond to do the impossible for our data recovery! Worth every penny! Look no further these are your guys!
These gentlemen know what they’re doing. I’m from Colorado Springs and I couldn’t find a single place to recover data off of my iPhone. Traveling to St. Petersburg on vacation, I searched and found this place with incredible reviews and decided to bring my device in hopes they could help. YES, they definitely helped. Not only did they recover ALL my photos.. I’m talking almost 20k worth of images and videos.. but they repaired my device to function which was no longer accessible beforehand, downloaded my files onto a drive, and accommodated our time here by starting to work on it as soon as I dropped the phone off to him. These are great people, I recommend to anyone. For the incredible service and experienced ability.. THANK YOU!!!
Please read this if you think you’ve lost your hard drive data. We had a random power outage that caused my computer to turn back on saying no hard drive detected. I called HP and was told I lost everything on the hard drive. I then tried Best Buy, which wasn’t able to help at a reasonable price, so they suggested DTI Data Recovery. I tried a few other places along my drive to their St. Pete location, but no luck. I was really upset at this point because I had recorded about 20 songs / 2 albums worth of music prior to the last back up and lost months of our family pictures. When getting to DTI Data, Malcolm was confident he could recover the files. With a fast turnaround, he was indeed able to get me all of the files! I can’t stress enough how nice he was. Cleaned my computer out, put the files on a different hard drive allowing me to run my existing computer, then also gave me an external hard drive with all of the data in case the computer stops running again. I really appreciate the help they provided me and I’m sure they’re able to help others in the same scenario I was in. Thank you guys!
Extremely professional and very helpful. They walked me through the whole process. A life saver for recovery all of my data!
They were able to recover the data on a "failed" external hard drive that I used for home pictures and videos. Outstanding Service!
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They were able to recover all of the photos I needed from my crashed hard drive and kept me informed throughout the whole process! Hopefully I won't need them again but if anything else crashes this is the place I will go!
Awesome guys. Very professional and friendly. Was able to fully recover all my data from my seagate HDD in 24 hours. Highly recommended!
Malcolm Jamieson and his colleagues at DTI Data in St. Petersburg, Florida, were able to successfully recover the data from my 500GB Western Digital hard drive, that had unfortunately suffered a severe electrical surge. All of this was done over the course of a few hours, as I literally drove to their facility and hand delivered the defective drive to them. I truly appreciate all of their knowledge and expertise, and would highly recommend them to anyone seeking a similar service!
They recovered all of my data! I am so happy.Thank you, DTI!
Well...all was lost. All our family pics and videos since 2003 were seemingly gone. The external hard drive that contained all of my family data was not opening. I went to 4 computer shops and they couldn't help me. One tech actually told me that there was nothing left on the drive. Then I found DTI. I called them and they actually gave me hope. They told me not to worry and to bring them the drive. 3 days later it was like magic. They recovered every single pic and every single video since 2003. I could breath again. All of our family keepsakes were back. MAGIC. Thanks so much DTI.
Fantastic company! Stoked what they were doing to assist me at 8:00 in the evening. Very knowledgeable and resourceful. I hope I won't need them again, but if I do, I very glad to know a company like this is available.
DTI Data Recovery saved us hundreds of hours of work by recovering a critical file for our business. They are true experts who take the time to understand what you need and fix it as quickly as possible. We found their rates extremely fair. We initially made the mistake of shipping our drive out of state to another data recovery company. We would have saved so much time and trouble if we had found DTI first.
I have read all of the 78 reviews from the Google maps page, including the thumbs up from the Facebook folks. I am in total agreement with those reviews, except one. Reading posts from six years ago and until now these guys have not changed. David and Malcom were helpful and understanding by listening carefully to my problem with my lost data from an 8-terabyte external hard drive. For those of you that are not from the Pinellas County, Florida area, do not fear that you will be treated any differently than I was. They understand how frustrating it can be losing years of family pictures and other personnel/business data. Before I called DTI, I called two out of state data recovery services. It would cost around $300.00 with a shipping label just to diagnose the drive. When I first talked to David, he said that they do not charge to look at the drive. They recovered ALL 1.3-terabytes of data from the failed 8-terabyte drive. My lesson here is to have a Backup to the Backup. Thank you, David and Malcolm.
I’m so excited that DTI was able to save all of the files from my damaged SD card! I had already taken the card to another computer guy who wasn’t able to recover any video files, but DTI came to my rescue! THANK YOU!!!
I'm so excited that they were able to recover all the files from my SD card that was damaged! I had already taken the card to another computer facility...
Managed to get my data off of my two NVMe SSD drives set up as RAID 0 where no one else I found really understood the technology, let alone was set up to decode it. Thank you very much! I can't recommend DTI enough!
I had issues with a file and David was able to help me on a Saturday afternoon handle the issue. Very thorough and breaks it down into simple terms for the customer. Will forever have my business with tech issues. Thanks David!
THANK YOU MALCOLM!I work remotely in Florida for my Dallas office and my hard drive with specialty software crashed on Thursday. I had it overnighted on Saturday and DTI had it up and running on Thursday.I can't say enough good things about having a company with people that have the skills like this so readily available with fair pricing; however, add customer service on top of that and I wish they could be my go to vendor for all aspects of my company.IF YOU HAVE COMPUTER PROBLEMS....call DTI! You will not regret it. They have an office in Tampa and St. Pete for your convenience.
brought my crashed hard drive in and all data recovered in two days. these guys were great! Clean room and equipment on premises, so no need to send your drive out of state. very personable gents- took time to explain process and charged a very reasonable price.
Friendly knowledgeable, and FAST.Saved us $500!Cannot recommend them enough.
Complete and total LIFESAVER ! Dave was amazing really excellent customer service ! The staff was fast and professional really a life saver !
Dave and Malcolm are so very respectful and professional. They explained the process in detail that a novice like myself could understand.They absolutely deserve the gold star category. Excellent , stellar customer service.
I called this last Thursday to get an idea of what I’d need to budget for getting my external hard drive data recovered. The fellow I spoke with proceeded to conduct a very thorough question and answer session for around ten minutes; the results, which ended today in complete satisfaction without any cost! At his suggestion I replaced the usb cord, which resolved my problem!
This is true customer service and I recommend them for no better reason that he took the time and gave honest answers!
These guys saved my arse! Recovered a bunch of lost files on my laptop!! Great job!!!
When my new hard drive crashed and wouldn't turn back on unexpectedly I was panicked because I know how expensive data recovery can be. I tried everything and got so many large quotes. All my stuff is always backed up, except this time my new drive had died before it could be backed up. I was referred to DTI Recovery Services and spoke with Malcomb. He explained the process, worst case scenario, and even humored me with the best case scenario. I decided to mail my hard drive over and wish for the best. A couple weeks later I had a new hard drive will all of my recovered files and for 40% less than the other places I had spoken with before going with DTI. My blog and vlog files have been saved. I know who I'll go to if anything ever happens again (I am a wedding photographer so you never know). And I have already referred a photographer friend of mine to DTI. I am very happy with their service, their professionalism, and their kindness throughout the process.
I cannot say enough wonderful things about this place! I was very distraught when my hard drive (with almost 20k photos) broke and I thought I lost my memories forever. The guys at DTI talked with me on the phone, explained my options, they were very kind and professional. I took my hard drive in and they were able to fix it! I was so relieved. The price and the service was absolutely incredible. This is one of those businesses that you tell everyone about-friends, family, colleagues, everyone. This is the only place you should consider for your data recovery needs.
These guys saved the day! My external hard drive had stopped working and brought out small family business to a halt. They answered my call right away and I drove directly to their shop thinking of every worst case scenario, if my data be restored and the hundreds of dollars it would cost to get me up and running again. I got to their shop and they remembered me from my phone call. Both guys working there stopped what they were doing to help me. Within ten minutes, they had it all figured out. Turns out, I had fried the internal electronics but my data was still uncorrupted. They could have hit me with the cost of recovering the data but instead, they transferred the most important stuff to a flash drive I had and showed me a much cheaper alternative to fix my problem. All of this good service and advice cost me nothing. Seriously. Not a dime. I know that if I go there in the future for any data recovery, I'll be well taken care of. These guys have real integrity and really helped me out! I'm so grateful.
I took a very old Western Digital external hard drive to these guys thinking it was really dead and would be expensive to recover but they bypassed the front end and suggested that for $49 I could get a SATA bridge and do it myself. Sharp, friendly and honest! The best kind of people to work with!
I am delighted with DTI DATA Recovery services I was distraught when I realized my hard drive was damaged and no longer functional. I thought I had lost all of the data I had accumulated over 14 years. I was referred to the company and somewhat skeptical and hesitant to send the hard drive to an unfamiliar company in Florida since I live in Oklahoma. The form online to get started with the process was easy to complete. DTI received my hard drive in the mail June 1st and I received an email June 4th telling me all of my data had been recovered and being placed on an external hard drive and returned to me. The email I received with the good news provided me an opportunity to respond with comments. I received an immediate response from David further substantiating the full recovery. I highly recommend DTI DATA Recovery for your technological repairs and services.I believe customer service is important and I am pleased with both the recovery of my data and the customer service from this excellent company!
ALL the 5 Star Reviews are true!!! David and my new Kiwi friend, Malcolm are fantastic!!! Everything you want and expect for great customer service! Plus they recover data that others can't do 🙂 Others tried to recover data for a couple of weeks and DTI had it done by the next morning!!! We are lucky to have these "Hard Drive Gurus" in our area as compared to sending out to silicon valley, where they would then send to DTI to repair for triple the cost. Continued Success Fellas! Cheers!
This is my go-to company for my multimedia firm for drive diagnostics and data recovery. If you depend on your data and hard drives for your livlihood, this nationally respected, locally owned company is the first choice, not only for me, but for several of the regional vendors of digital video and multimedia services. Honest, reliable and above all, experts in their field. 5 stars, all the way. Thanks again.
An excellent business, locally owned by tech experts that truly know what they are doing. DTI is the go to for data recovery and drive troubleshoot for my multimedia business as well as various other regional vendors I work with. Knowledgeable, honest and straightforward. Thanks again.
Thank you DTI! They recovered 5k photos of my newborns, etc. from my undetectable SD card. The thing malfunctioned and could not be recovered without their help. I will be forever grateful for their excellent recovery skills. Oh and the price was reasonable too.
I cannot recommend DTI enough. They literally saved my professional career by recovering files from my damages hard drive in LESS THAN 24 HOURS. They were professional and also very helpful as I am not very computer literate. Any computer needs will be sent to DTI this day forward. Thank you again, DTI
DAVE & MALCOLM ARE TRUE PROFESSIONALS.******************FIVE STARS*******************Where to begin...Sticker shock is a real thing! After searching helplessly to find a data recovery company, the cheapest quote I could find for anyone to attempt a recovery was $2700. The highest quote was $3900 dollars, until I found Malcolm's number on google.Our first correspondence was pleasant, pragmatic, and filled with useful insight. At no point did I feel pressure or fear throughout the process. My estimate from DTI was $750-$995. After I drove across the state to drop off the drive, we had a long-winded discussion. After my FREE diagnosis and learning I was about to spend $995 dollars to perform the recovery, I left DTI's shop feeling hopeful and refreshed. Even though it is their job to recover data, it is your job to manage your expectations going forward.***** The best part is there is no diagnostic fee. Regardless of the time, effort, or money they put into your project. If your recovery is unsuccessful, you are not liable for any costs associated there-in! *****Another great aspect of this company, they are LOCAL! A lot of data companies that might show office space in your area are shell companies. You send your drive off to a faraway place, hoping for a resolution after paying for a diag. Let's not forget, most data recovery companies still charge a hefty fee EVEN if they weren't able to fix your hard drive, DTI does not. Working with someone who understands the value of what's on your drive and doesn't take advantage of the situation is someone I would do business with to the moon and back.In a two day turnaround, I had all my data back for a very affordable price! Strongly recommend!!!!
As a graphic designer that depends on his cpu/hard drive I made the mistake of not properly backing up mine in a timely manner (my fault). Thanks to the incredible work of Malcolm, and Meeting Dave, I got all of my files recovered in a timely manner. These guys are LEGIT and professional and easy to talk to with any questions.
If I could give DTI Data Recovery a 10/10, I would. Dave & Malcolm are wonderful. After being recommended to DTI by a colleague, I called the St. Pete location to explain my problem, and Malcolm answered the phone. He and his team are highly professional and knowledgeable, having been doing data recovery for 20+ years. I had a 12 year old Gateway computer that hadn't been functioning for years, but had a lot of precious pictures that my family and I did not want to lose. After having done research on other data recovery websites regarding their prices (like, GeekSquad at Best Buy), I was concerned I would have to pay over $1000 to have the data recovered, which is not something that is in the budget during a global pandemic. Malcolm asked me to stop by with the computer so he could take a preliminary look. During his initial consultation he said the whole process should be pretty seamless, and gave me the quote for the work that had to be done. You ONLY pay if they are able to extract the data. I got my pictures the next day for $100 lower than he had originally quoted me. This is a huge deal for me because I thought I was going to lose childhood pictures of my brother and myself forever, and he was able to save them. I highly recommend DTI Data Recovery. They have a Clean Room, unlike other computer repair stores around St.Pete. Give them a call to see how they can help- you won't regret it.
Brilliant! *Reasonably (*data recovery ain't cheap) low pricing, lightning fast turn-around time, and most important to me, especially friendly and honest....
Thank god for this company. They saved my entire company and I can rest easy tonight ❤️👏🏼🎉 10 stars to DTI Data Recovery 💫💫💫💫💫
DTI data recovery is the place to go if you have a crazy HD failure like I did. They swooped in like beautiful angels and saved my data from the cold abyss....
Dave and Malcolm were awesome!! They were able to recover my data in less than 24 hours and taught me some things sbout hard drives along the way. Great company!!!
Looking at my review history here, you will see that I do not have an stellar relationship with electronics. You will see that my second home is the Apple...
DTI Data Recovery has exceeded my expectations! I had a Western Digital hard drive which has failed and data recovery was needed for the stored data on the drive. The hard drive had a mechanical problem and did not have a software-related problem. Therefore the data could not be recovered by any software at all. I found the DTI Data Recovery as a WD registered Data Recovery partner. I found out that DTI Data Recovery Company has excellent reviews on Google and the best price service in the United States in recovering the data. All my data, folder by folder, file by file, word by word without any loss were recovered quickly by this company. I always had Mr. David Mohyla’s support during this procedure. I want to thank DTI Data Recovery and David for all their efforts to recover my data! I would highly recommend this company for their great services. I told all my friends about their wonderful job, especially their unbelievable prices.
This company was able to recover all my photos and other data, and it was a pleasure to work with everyone there. Thanks to Malcom, all photos and other data were recovered from a failing hard drive. It was amazing that everything was recovered. He spent extra time rebuilding some photo files, as well as analyzing that all photos were accounted for. Thanks to Dave, all photos from a damaged SD card were recovered. Dave kindly mailed the SD card along with the extracted information back to me without my asking. Everyone is very knowledgeable, while also being very warm and patient in explaining the technical aspects. I would only work with them. They perform all the work on-site.