• What you can expect form DTI Data recovery: No diagnostic fees, consultation fees, unless the drive has been opened or sent to another data recovery company, prior to engaging our services.
• Firm upfront flat rate fees. We do not range quote.
• No data recovery, no charge. We will recover your data or we will not charge your for our services.
• You will receive the full attention of our data recovery engineers, data preparation technicians and our courteous administration staff. We will expend every effort to recover your data.
• We will make sure your data is safe! Our class 100 clean room and lab area are secured by biometric entry control. Our storage servers are air gapped; they have no outside internet connection. Data is held on an independent clone for 10 days to insure safe delivery. After 10 days data is wiped with our own Disk Wipe software.

About Seagate Data Recovery:

All hard drives fail, of that there is no doubt, once in a while a hard drive has inherent problems that can make them fail sooner. Even though hard drive companies like Seagate make fine hard drives, nothing can ever be perfect all the time. Some of the Seagate hard drives like the Barracuda, DiamondMax (formally Maxtor, these firmware problems are only apparent in newer Maxtor DiamondMax drives that start with STM model numbers) and their high capacity SATA drives have a fatal problem that involves both firmware and electronics.

Seagate Hard Drive Problems Firmware Fix

Here are some of the symptoms of the Seagate Firmware failure.

One of the most common signs of the Seagate hard drive failure is when the hard drive is still recognized by the system or is only seen as 0 (zero) size, in other words it is showing no GB. This can be possibly be repaired by downloading and running the Seagate firmware fix from Seagate’s website. In our hard drive data recovery experience, this firmware fix has only worked some of the time and we end up manually repairing the hard drive problem.

The second problem is when the Seagate hard drive is no longer seen in the bios and stays busy, unfortunately in this case the Seagate firmware fix will only work if your drive is still seen in the bios (it can only repair what is can see). This is the most common problem we are running into and the Seagate hard drive problem we can repair.

While this was seen on a large scale with Seagate 7200.11 drives, newer Seagate drives are not prone to the brick problem.

All hard drives have their unique inherent challenges to overcome when it comes to data recovery.  The days where parts from one drive of the same make and model were very likely to work as donor part are long gone. This is most pronounced with Seagate drives. Today drives are tuned at the time of manufacturer’s burn in process. This means that unique information is written to ROM and the service area truly making each drive a unique entity. Parts needed to donate to the source drive for recovery must fall within these criteria. This unique scenario is referred to as micro-jog for head assembly replacement.