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Seagate platter swap – spindle motor stuck.

Seagate platter swap, the only reason to perform this process is when the spindle motor is stuck due to seized bearings. This is a difficult recovery process and will not work if you do not use the correct tools. Seagate 3.5 desktop drives use platter balancing rings and weighted screws. If you remove the platters without accounting for alignment and balance you would likely lose the data forever.

Since we are in the business of data recovery, that would be very bad for us and our data recovery customers. As they say, necessity is the mother of invention. Fortunately, we came up with a solution of our own that we call Base Replace. Base Replace is a tool and process we use to swap the platter to a new hard drive base with a working spindle motor and retaining the platter alignment and balance. Out of the gate this process had an extremely high success rate and we have adopted the process to other manufacturers when needed. We had our head engineer walk through the process and explain it step by step.

Although this may not look high-tech, this is what it looks like in the trenches of our clean-rooms. At the time this tool and process was conceived this was a major problem for data recovery companies and we have sold this to just about every data recovery company in the U.S and Europe. If you have a Seagate hard drive that is make a slight beep but not spinning-up, we have a solution.

The sounds a desktop drive makes are fairly audible. However, their smaller counter parts the Seagate Back Up Plus drives are difficult to hear when a mechanical problem occurs internally.

Tools used in Platter Swap

Screwdriver to open the hard drive T8. T6 is used to remove the printed circuit board (PCB). T6 for internal screws, including spindle, and head assembly.

We use our custom-fabricated tool to move the platters and heads simultaneously, as demonstrated in the video above, to retain platter and head assembly alignment. Aluminum tape is also used to guarantee stability.

We hope you enjoy the video. #DTIDataRecovery #SeagatePlatterSwap.

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