Amazingly enough DTI is still receiving drives from Katrina victims. This is what prompted our re-visiting our hurricane disaster recovery planning. After even years, people are still just now getting to their damaged homes and computers. This is a reminder of how quickly everything can be lost. Our relief efforts to Katrina victims is still going on to this day.
Looking Back On Katrina Water Damaged Hard Drive Data Recovery
Flood damaged hard drives are among the toughest hard drive recovery cases we receive. DTI has proprietary measures we take that are unique in the industry. Living and working where we do, we have all felt the damage from water. Jacqui Best our support manager just had her house flooded not even two weeks ago! Sure FLorida is a great place to live, but we all get a little nervous this time of year.
Malcolm our head data recovery engineer sent a few pictures from the latest hard drive from Katrina. Here are hard drive parts from the water damaged hard disk:
The next shot of the water damaged hard drive is a close up of the platters:
We could tell when we opened the box that this was going to be a tough hard drive recovery. Here is a shot of the hard drive when we first opened the box:
Almost every flood damaged hard disk drive we receive for recovery has major corrosion. One of the top priorities is to stop the corrosion and get the drive platters into a recoverable state. We use special environmentally safe chemicals that help the process. Here is an example of the type of corrosion common on a water damaged hard drive:
The final picture shows typical corrosion focused on the back of the hard drive this time:
Even with all of these obstacles, DTI was able to recover this persons data! Call us if you have any questions:
24 Hour Hard Drive Recovery & Server/RAID Recovery Hotline:
Toll Free 1-866-438-6932 or direct 1-727-345-9665.
Extended Software Support:
8 AM to 11 PM EST 7days a week!
Below is a New Orleans TV Station that won an award for their interview with the owner of DTI, Dave Mohyla. Visit Our Hurricane Data Recovery Page for the entire interview.